GovTech & Public Sector

Digital Public Services Designer

Redesigns government services so citizens can actually complete them online

£40k-£85k Digital transformation

What it involves

Applies user-centred design to transform paper-based, bureaucratic government processes into digital services that are genuinely usable, accessible and efficient.

Skills & knowledge needed

Service designUX researchAccessibility standardsGovernment processesAgile delivery

Why it's emerging now

Governments worldwide are under pressure to digitise services after visible failures during COVID.

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