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Tech & Product
IT Support Specialist
The calm voice when tech breaks
€28k–€48k Demand: Medium
What the work is really like
IT support keeps organisations running — fixing what's broken, setting up what's new and translating tech-speak for everyone else. The most common door into a tech career.
1Rescuing a laptop an hour before a big presentation
2Setting up accounts and hardware for new starters
3Diagnosing a network issue nobody can explain
4Writing a how-to guide that prevents fifty future tickets
Skill gap analysis
Strengths you already bring
Build your Career DNA to see what you bring.
Skills to develop
Windows & macOS
Networking basics
Active Directory
Ticketing systems
Patience & communication
Hardware troubleshooting
Estimated to job-ready: ~6 months of focused effort.
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Generate a 6-month plan to break into IT Support Specialist